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General Conditions
Delivery
We deliver direct to your door!
We are obliged by law to state that you must allow 28 days for delivery. In practice, we aim to dispatch your order from our shop promptly upon receipt whenever possible, by courier or first class recorded post depending on the circumstances. If you have any special delivery requests please telephone The Hive Honey Shop and one of our members of staff will be happy to help. Postage and Packing - you may order as many products as you like and pay only one delivery charge of £4.95 per single UK Mainland address. Highlands, Ireland, Channel Islands and International Deliveries, must phone/email first to confirm delivery price before ordering.
Should any part of your order be unavailable we will telephone you to let you know the position. If, for any reason, you have not received delivery within 21 days, contact our Customer Care number on +44(0) 20 7924 6233 Monday-Friday 10am-5pm. A trained member of staff will deal with your call.
Prices
It is our intention to hold prices for as long as possible, but as direct manufacturers we are at the mercy of outside forces such as, packaging increases and seasonal weather changes affecting our crop. We reserve the right to alter or improve them at any time. Should such a change coincide with the arrival of your order, we would naturally advise you of any such changes to obtain your instructions.
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